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Their emphasis on quality in all aspects of production is typified by the Japanese concept of kaizen , the practice of involving all employees in the search for continuous improvement.
Of course, the carmaker has always moved steadily forward: Its executives created the doctrine of kaizen , or continuous improvement.
It was rather the extension to kaizen , with continuous improvement meetings providing the rituals of affirmation, that bonded employee representatives to the game of musical chairs.
I was just in Japan, where I talked about kaizen , the Japanese principle of continuous improvement.
They had heard about Stuart Ross, a veteran of the Japanese working practices of kaizen and lean manufacturing.
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